Sustainably speaking: My journey to COP27
The 2022 United Nations Climate Change Conference, also known as COP27, took place from 7-18 November 2022. Sponsored by EHL and...
EHL Insights
Reading Time: 4 min
Energy Efficiency Strategies for Hospitality Businesses
At a Glance Energy costs typically account for around 8% of total hotel operating costs, but can climb significantly higher...
EHL Insights
Reading Time: 14 min
The Circular Hotel Business Model: Why Rethink & Redesign Beat the Classic 3Rs
Climate change, biodiversity loss, waste generation, and resource scarcity are no longer abstract risks. They are impacting...
EHL Insights
Reading Time: 6 min
Understanding Customer Experience Quality in the Hospitality and Leisure Industry
Understanding, defining, measuring, and ultimately improving customer experience quality is increasingly important to hospitality...
EHL Insights
Reading Time: 6 min
10 Benefits of continuous education for career advancement
Continuous education is the answer to a society that is constantly changing. To remain professionally agile, we should constantly...
EHL Insights
Reading Time: 4 min
How to land a place at EHL: Top tips from admissions officers
Applying for a college course can be an overwhelming and daunting task for candidates. The process is often alien to candidates...
EHL Insights
Reading Time: 2 min
Leading with cultural intelligence in a multicultural workplace
Leading with cultural intelligence in a multicultural workplace is challenging to say the least, and exerting influence as an...
EHL Insights
Reading Time: 3 min
Facing skilled worker shortage in the hospitality industry
The pandemic and subsequent economic crisis have had a significant impact on many industries and have changed them permanently....
EHL Insights
Reading Time: 5 min
What is servitization?
What is servitization? Its origins go back to 1988, Sandra Vandermerwe and Juan Rada presented what they termed the...
EHL Insights
Reading Time: 5 min
How to Develop Strong Leadership Soft Skills
The more we learn about leadership and employee engagement, the clearer it becomes that having technical know-how and knowledge...
EHL Insights
Reading Time: 7 min