Frank Schuetzendorf
Former Senior Lecturer at EHL
Building Customer Loyalty in Restaurant Operations
A conversation with Werner Küchler, Director of Paris’s Relais Plaza restaurant. Walk along the gallery leading from the hotel’s...
Frank Schuetzendorf
Reading Time: 11 min
Adopting an Innovative Mindset in Foodservice
What does innovation mean to food and beverage specialists, given their respective working structures and cultures? AccorHotels'...
Frank Schuetzendorf
Reading Time: 4 min